Commission refund from Allegro

The commission refund from Allegro is a crucial issue for the profitability of sales activities. The commission charged on canceled or unpaid transactions results in real loss, and recovering it improves cash flow and increases margins. Therefore, it is worthwhile to know when and how to effectively submit a refund request to recover the spent funds – even without manual intervention.

#What is the Allegro commission refund?

The Allegro commission refund is a transactional rebate that a seller can receive when a transaction is not completed. This applies, among other situations, when the customer does not pay for the order or cancels the purchase before shipping. The refund request must be submitted within 45 days from the transaction date.

#When can you apply for a refund?

• The customer did not pay for the item — the transaction did not go through.
• The customer canceled the purchase before shipping, even after making the payment.
• Automatic refund: for auction transactions, Allegro may cancel purchases unpaid within 30 days — the commission is returned automatically.

#How to submit a request for a commission refund from Allegro?

1. Go to the "Orders" tab in the Sales Center.
2. Find the relevant transaction and click "Actions" → "Apply for Commission Refund".
3. Ensure that the conditions are met: no payment or buyer cancellation.
4. Fill out the form and submit the request – the decision is made by Allegro based on system data.
5. The refund of the commission occurs in the form of a transactional rebate (screen with the rebate).
6. Deadline: up to 45 days from the transaction date.

#How to monitor the process and what next?

• Some requests (e.g., lack of payment in auctions after 30 days) are processed automatically.
• If the request is denied, you can appeal via Allegro's contact form.
• Keep your reports organized – record dates and types of refunds to respond faster.

#Automating refunds – saving time and money

By using the tool AleAsystent – Automatic commission refund requests, you can automate the whole process:

• The system automatically submits a request in situations: no payment, transaction cancellation, or lack of finalization after a specified period.
• It monitors the status of submitted requests through the user panel.
• Amazing results – reports in the panel show how much commission has been recovered without your intervention.
• So much time is left for you to develop sales – without losing patience over paperwork.

#FAQ – frequently asked questions

#How quickly can I submit a request for a commission refund?

Go to "Orders" → "Actions" → "Apply for Commission Refund", fill out the application and submit it in just a few minutes.

#Does Allegro always return the commission?

No. The commission refund can be denied, for example, if the customer paid for and received the goods or if the transaction complied with the auction text.

#What is an automatic commission refund?

Allegro can cancel auctions without payment after 30 days of bidding on its own. In such cases, you will receive the commission without submitting a request.

#Can I appeal Allegro's decision?

Yes. Use the contact form – it is worth doing if you believe the request was assessed incorrectly.

#Why should I use AleAsystent for automatic Allegro commission refunds?

Because the tool submits requests automatically, monitors statistics, and effectively recovers commissions – without the need for manual handling. It is a real saving of time and money with a high volume of transactions.

Don't waste time – automate the process of recovering commissions from Allegro today. Check the tool AleAsystent – Automatic commission refund requests and recover even hundreds of zlotys a month effortlessly.