AI in responses

The era of tedious, manual replies to repetitive questions has come to an end. Artificial Intelligence is no longer the future; it is the present that is redefining e-commerce standards. If you want your customer service to operate 24 hours a day, 7 days a week, ensuring instant reactions and maximum quality results, you must invest in automation. See how the AI in Responses assistant from AleAsystent analyzes inquiries and discussions from buyers, generating accurate and courteous messages on your behalf. Take your business to the next level by transforming time-consuming tasks into an automated engine that builds trust and reputation.

#AI in responses (beta)

The feature uses artificial intelligence for automatic replies to buyers' questions in inquiries and discussions. The AI assistant analyzes the posed question and generates an accurate and polite response on your behalf. As a result, buyers receive an instant and precise answer even during night hours.

#How to use it?

First, go to settings.

Then, after selecting the Automatic responses (1) tab, there are two options for customer service by AI (2 and 3). The first is in the category Automatic response in discussions, and the second in Automatic response to questions. This way, you can decide whether artificial intelligence should respond in both cases or only to questions.