Question asker — automate responses and increase timeliness on Allegro

Lost Super Seller status? The reason may be simpler than you think. Timeliness of response matters on Allegro — and fast and timely responses are one of the key factors in assessing a seller. If your inbox has started to affect your results, you might be losing not only your status but also customer trust and visibility of your listings.

#What is the "Question Asker"?

It is a feature available through AleAsystent that offers automated questioning for your listings and replies using an autoresponder, significantly increasing the timely reaction rate on the Allegro platform while helping maintain Super Seller status.

#How does it work and how to activate it?

1. First, enable automated responses to questions in the AleAsystent settings.
2. Then go to the "Question Asker" tab and click the "Start Asking Questions" button next to the selected Allegro login.

3. Once activated, the tool will regularly (every few dozen minutes) send questions — the autoresponder replies automatically, speeding up responses.
4. The feature automatically deactivates after achieving a >99% response timeliness, but it can also be manually turned off.

#Is it worth using the Question Asker?

Timely responses are not an option today — they are a requirement for every seller on Allegro. The "Question Asker" feature from AleAsystent automatically initiates conversations and responds immediately, even when you are offline. This way, you not only meet one of the key conditions for Super Seller status, but also build trust with buyers and increase the visibility of your listings. Don’t risk losing your advantage – activate the "Question Asker" and regain control over the quality of your service.