Automated response to customer inquiry and discussion
Karolina Wyrwicka
Posted in Help AleAsystent.pl
🗓️ 14 April 2021
⏱️ 1 min reading
A quick response to an ongoing discussion is very important and affects sales ratings. In addition, it is also very significant for the customer, who will immediately receive information about the processing of their inquiry. A similar method can also be applied to responses to customer emails.
This option can be enabled in the settings by filling in the field and checking the function:
The automatic response feature to a customer's message is based on the Allegro API key, so you just need to connect your Allegro account with AleAsystent.pl and activate the option in the settings.
About the author
Specializes in creating engaging content for the e-commerce industry. Combines knowledge of online sales with the ability to build content that captures attention and increases user engagement. She is responsible for maintaining brand communication consistency and the effectiveness of actions on social media channels.
Karolina Wyrwicka