System personalization – full feature configuration

AleAsystent.pl is more than just sales automation on Allegro. It is an advanced, configurable system that provides complete control over communication with customers and the personalization of sales activities. With extensive configuration options, every Allegro seller can tailor AleAsystent to their industry, service method, and customer needs.

#Configurable SMS and mobile notifications

#Full control over notifications

In the AleAsystent.pl tool, you have full control over the sent notifications – both SMS and mobile notifications. You can freely decide which messages you want to activate and which to disable, ensuring the system operates in accordance with your communication strategy and does not generate unnecessary contacts.

#Personalization of content using dynamic variables

Each notification can be individually configured in terms of content – using dynamic variables such as auction name, seller account name, order link, or your company's contact information. This way, you gain the ability to create professional, personalized messages that build trust and improve the quality of customer service.

#Sending schedules and nighttime silence mode

SMS notifications to customers after purchase, payment reminders, order statuses, or other automated messages – all of this can be set with minute accuracy. AleAsystent also allows you to specify sending schedules (e.g., 3 days after purchase, immediately after payment) and activate the nighttime silence mode to avoid contacting customers at inappropriate times.

#Communication that works for you

With automated, yet personalized messages, customer service becomes more efficient, allowing you to focus on business development. Communication works according to your rules – not the other way around.

#Custom message templates

#Create messages that work

In AleAsystent.pl, you can create your own fully personalized message templates that automatically adapt to a specific customer, order, or situation. Thanks to dynamic variables, the content of each message becomes more precise, relevant, and professional – without the need for manual editing.

This is the ideal solution for Allegro sellers who want to automate customer service while maintaining a high standard of communication.

#List of available dynamic variables

In messages, you can use the following variables, which are automatically filled in by the system based on the context of the given functionality:

[NAME] - product or items name from the order,
[BUYER_LOGIN] - Allegro buyer's login,
[LINK] - shortened link to the assigned function or page (e.g., order details, payment),
[ACCOUNT_NAME] - your Allegro seller account name,
[FILE] - link to download an attachment (e.g., instructions, regulations, warranty card),
[CODE] - unique code retrieved from the list (e.g., discount, access, activation code),
[QUESTION_DATE] - information about the date and time of the customer's question (e.g., "today", "yesterday", "4 days ago").

This way, each customer receives a message tailored to the context and situation, significantly increasing the effectiveness of communication and satisfaction on the buyers' side.

#Global variables – one style, many accounts

AleAsystent.pl also allows you to define global variables that you can assign individually to each Allegro account and use them in all templates: Additionally, there are global variables that you can set for each Allegro account separately and use in various templates:

[COMPANY] – your company's full name,
[WWW] – the address of your website or store,
[SIGNATURE] – personalized signature (e.g., name, position, contact details).

By using global variables, you gain content consistency in all automated messages, even if you sell from multiple Allegro accounts.

#Schedules and scope of operation

With AleAsystent.pl, you gain complete control over the timing and scope of the functions, SMS notifications, and mobile notifications. Thanks to a flexible scheduling system, you can tailor communication to every stage of the customer's purchasing journey on Allegro.

Precisely define:

message sending time – e.g., immediately after placing an order, 1 day after payment, 5 days after delivery,
operational time range of functions – precisely specify in which day or hour intervals the system should perform specific actions, e.g., send notifications a certain number of days after the shipment is dispatched or analyze orders not rated by customers within 14 days of purchase.

You can also limit the operation of functions to specific days and hours, e.g., only on weekdays from 8 am to 8 pm. All this with the nighttime silence option, which automatically shifts message sending to the next working day. This allows you to effectively plan automated reminders, thank you for purchases, requests for reviews, or other communications, without the risk that they will reach the customer at an inappropriate time.

#Quick responses and complete flexibility

#Respond quickly, answer effectively

Create your own quick responses that you can insert into conversations with customers at any time. This is the ideal solution for inquiries about shipment status, delivery time, return procedure, or contact details.

#Editable and personalized

You can personalize each response using variables, assign it to a specific Allegro account, or adapt it to a specific type of inquiry. This way, the team responds uniformly and professionally.

#Consistency in team communication

Centralized templates eliminate errors, shorten response times, and allow for a high standard of communication – even in large service teams.

#Why is it important?

#Personalization = conversion, trust, and repeat purchases

Today, customers expect not only quick responses but also relevant and tailored communication. Thanks to AleAsystent.pl:

Your messages are relevant, professional, and context-appropriate,
You have control over the timing, form, and content of contact,
You build a relationship that translates into sales, reviews, and loyalty.

#Automation that is not impersonal

Although the messages are automated, the customer feels an individual approach. This leads to:

higher ratings in the Allegro system,
lower returns,
increasing cart value and repeat purchases.

In the era of automation, personalization becomes your greatest advantage. With AleAsystent, you can implement it effortlessly.

#FAQ – Frequently asked questions

#Can I enable only selected SMS notifications in AleAsystent?

Yes, you can precisely decide which SMS and mobile notifications should be active and which should be turned off.

#What variables can I use in message templates?

Available are, among others, dynamic variables such as [NAME], [LINK], [BUYER_LOGIN], [ACCOUNT_NAME], and global variables such as [COMPANY], [WWW], [SIGNATURE].

#What is the nighttime silence mode?

It is an option that pauses message sending during the night hours – for example, from 10:00 PM to 7:00 AM – and automatically moves them to the morning of the next working day.

#Can I edit the content of a message after it has been created?

Yes, all messages (templates, quick responses) can be edited at any time – even after activation.

#Does AleAsystent work automatically after configuration?

Yes, after one-time configuration, the system operates fully automatically – sends notifications, analyzes data, and responds according to established rules.

Test AleAsystent.pl and see how simple customer communication automation can be on Allegro – without compromising on quality.